Facts, Features & Benefits Of ACHL Versus Most Insurers

Manchester who will look after your claim from start to finish using our own hire and repair network.
from our dedicated partner Recovery firm that is all managed from a portal and you can track your recovery agent as soon as you have instructed us.
is obtained on your behalf. We will get an independent engineer to produce a report on what your vehicle
is worth using three independent guides - CAPS, GLASSES & CAZOO to ensure we get you the current
market price.
like for like and therefore not suitable for your needs. Getting you a Hire car in the current climate for a
Roadworthy vehicle due to capacity issues in insurer approved repairers can be several weeks.
several hours to get back to you.
pay per hour to mitigate their costs. They use OEM parts (not from the Manufacturer) and in some cases
parts from salvaged vehicles. Due to the hourly rates of pay Bodyshop’s are encouraged to repair
damaged parts that should be replaced to keep costs down. Bodyshop’s are often left negotiating with
the insurers engineer over costs which can also delay the repair.
to minimise the pay-out which will likely hinder you when purchasing a replacement. They will usually use
their own internal valuer to determine the valuation of your total loss. It is in their interest to minimise your
pay out if you were at fault.
What the citizens advice bureau say

If you have been in an accident that wasn’t your fault it is common for the Third-Party Insurers to contact you directly. They may offer to pay for the repair of your vehicle or offer you some compensation for any personal injury you may have suffered.
It’s important to remember that these insurance companies are not acting on your behalf, they are acting on behalf of their insured who has caused your accident and their shareholders. We believe using an independent Accident Claim Management company who act purely on your behalf and have your best interests at heart is the way forward. However, don’t just take our word for it, have a read of this article from the Citizens Advice Bureau by clicking this link https://www.citizensadvice.org.uk/consumer/insurance/insurance/insurance-claims/an-insurer-approaches-you-to-settle-a-claim/
As they say “The other person’s insurer won’t be acting in your best interests”.
If you want to talk to a company who are on your side and will give you independent advice call us now 0333 358 2038