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Replacement Vehicle – Whether it is a Vehicle from our own Fleet, or we cross hire through our dedicated partner firm as soon as we register your claim we know exactly where our fleet is and when your vehicle is on its way. Whether it’s a Mainstream Vehicle, commercial, Motorbike, 4×4 Prestige or anything in between we have access nationwide to vehicles immediately to ensure your back mobile straight away. Where our competition and insurers will generally struggle,
Repair Network –
Your insurer or the Third party insurer have a complete different approach of addressing the repair of your vehicle, Generally in an insurer approved repairer it will be done at agreed rate meaning the
Bodyshop has no alternative but to use green or copy parts and in some cases parts from a previously written off vehicle, they try to repair damage rather than replace saving costs at all times
where they can, Our Network is different, We have our own dedicated network o 150 repairers. Nationwide who have been thoroughly audited by our team and all Carry the prestigious BSI125
Kitemark approval and a whole host of manufacturer approvals, This means they have been certified by an independent governing body and the vehicle manufacturer on the correct methods to repair cars. Our Way – Our repairers will only use on your Vehicle New parts directly from the Manufacturer, Manufacturer Paint from a distributor approved by the manufacturer and we replace all parts damaged in the repair. This is us putting you and your vehicle first.
No Claims Bonus – Using Accident Claims Helpline there will be no excess to pay or any adverse effect on your policy, Using our service and claiming directly through the at fault party negates the use of your policy and therefore no excess to pay and no effect on your no claims bonus preventing a sharp rise in your premiums.
Claims Process
With a dedicated team of UK based Claimant friendly claim handlers all you need to do Is Provide us the details of your accident and we will take care of the rest. We manage the whole claims process on your behalf taking away the need of your insurer and their method of low touch points, being
passed from pillar to post and trying to always cut costs which adds hassle and stress to your claim.
Our Way, The ACHL way
No unnecessary hold times, Dedicated claim Handler with your own direct dial for complete piece of ease of contact to the team, No Long accident forms to fill in, No chasing your insurers supply chain,complete claims management from start to finish.